Some Known Questions About Carpet Cleaning.

Carpet Cleaning for Dummies


When you work with a specialist rug cleaner, on the various other hand, they take care of every one of the logistics for you. All you have to do is relax and also kick back while they care for the unclean work. Ultimately, when you employ a professional rug cleaner, you can take pleasure in satisfaction understanding that your carpetings are in excellent hands.


Carpetings are rarely appreciated. Did you understand that there are heaps of benefits of having a tidy carpeting?


A freshly cleaned up carpeting looks so a lot far better than a filthy one. That's why tidy carpets in an office or showroom can make a terrific impression on customers.




The Best Strategy To Use For Carpet Cleaning Services


There are great deals of benefits to having a clean rug. Not only does a tidy carpet make an area look good, it additionally boosts the wellness of the people that live and function in the room too. If you would love to obtain your carpeting cleaned up, after that why not work with Art Cleansing? We're professionals in all things associated with cleaning, and that consists of cleansing carpets.


Effective carpeting cleaning is crucial in any kind of home, as carpetings are regularly being strolled over which means that they quickly collect dirt and also grime, and carpet cleaners provide the perfect way to remove this. Carpet cleansers supply a wonderful way to give your rugs a deep tidy with minimal fuss - Find out here.


The cleansing remedy is injected deep into the carpet where it is after that rubbed around by the brushes prior to the loose dirt and also debris is sucked away. Although you can work with rug cleaners, or pay a person to find and cleanse your rugs for you, you'll definitely locate that buying your own carpeting cleaner is more cost-efficient, as well as will conserve you money in the future.




The smart Trick of Carpet Cleaning Services That Nobody is Talking About


Various other carpeting cleaners need you to include heated water yet this will certainly cool during use, implying that a choice which heats up the water for you Clicking Here is a lot more effective. Since you recognize the advantages of carpeting cleansers, discover your excellent match and start delighting in deep-cleaned rugs today.




 


Steam cleaning is an outstanding way to rid your floor covering of possible mould development. Wet places that have been triggered by spills, leaks from plants and also pet dog crashes can be gotten rid of with an excellent heavy steam cleaning. This will certainly eliminate mould while eliminating the moist area and permitting your rug to dry appropriately.


It likewise helps boost their long life. According to a rug cleansing business in Bournemouth, yet another advantage of expert carpet cleansing is that it eliminates residue and also pollutants in the carpet and also assist the fibers return to their all-natural state without ending up being matted and unpleasant. Dirt contains various contaminants.




The Only Guide for Carpet Cleaning


For that reason regular specialist cleansings are extremely recommended.




Carpet Cleaning ServicesCarpet Cleaning Services

Carpet Cleaning ServicesCarpet Cleaning

Your carpeting works really much like the filter in your heating/AC system. The ideal way to maintain the air you and your household take a breath clean and also risk-free is to cleanse your carpet consistently.




Functionally, your carpeting will last 10 to 15 years, whether you clean it or not. Postpone cleansing your carpeting for 5 years, and the traffic lanes, discolorations, and also signs of general wear as well as tear will have you calling a rug company for a new rug long before the guarantee on your present carpeting runs out.


 

Unknown Facts About Carpet Cleaning


Carpet CleaningCarpet Cleaning Services
Whether you have a house or a company covered with a carpeting, it is useful to recognize the significance of keeping carpeting clean (Waterlooville). Carpeting cleansing can not only enhance your health but also helps boost your residence's look. Below are our leading 8 wellness advantages of carpeting cleansing in Perth.


When dirt and also debris get stuck within carpeting it can lead to instant mould development if dampness or spills are not directly dried out. Carpeting cleaning protects against the invasion of dirt mites.


While any put on hold residue is dangerous to human beings, youngsters are likely to be the worst targets. Whether it is in kid treatment, your home, or college, as far as the heath of the children is worried you require to constantly cleanse your carpets to maintain your youngsters in a healthy and balanced state.




10 Easy Facts About Carpet Cleaning Explained


Allow's be truthful, many people generally often tend to obtain worried when they obtain right into their house only to recognize that their carpeting is full of numerous dirt bits. This anxiety alone can considerably influence your mental health and wellness. If your carpeting as well as house are unclean it will impact you throughout each day considering that you can not loosen up while knowing that it is unclean.

 

The Carpet Caretakers Ideas

Some Known Facts About Carpet Caretakers.


Liquid 1 gallon Spring mint Use with a maker cleaner Politeness of Amazon What We Like Tried and real cleaning power Ideal for huge areas Leaves behind a fresh fragrance What We Do not Like Pre-treatment recommended on hard stains Extra caution recommended for oxygen-based cleaners Oxi, Clean frequently appears amongst the top rankings in different cleansing categories, and this carpet shampoo fits right in with its high-performing peers.


Plus, it leaves behind a fresh fragrance and is affordable, as well. We have actually formerly named this choice the very best rug shampoo for carpet-cleaning devices, however we also seem like it deserves acknowledgment for the huge, high-traffic locations it can handle. One thing to note with oxygen-based cleaners, Pleshek cautions, is bear in mind just how much and how you're utilizing them, since they can be powerful.


While we would certainly like it much more if this carpet shampoo might promise effective pre-treating capacities, as well as was easier to handle, we can approve that solutions are a lot more suited in this location. Floor Installation. Oxi, Clean does provide place treatments as well as spray cleansers so you can find a corresponding product in the very same line, though.


Fluid 64 ounces Not noted Usage with a maker cleaner What We Like Can be used with any type of upright machine Two formula alternatives Biodegradable formula What We Do not Like Pre-treatments offered separately The BISSELL Pro Max Clean + Protect Deep Carpeting Cleaning Solution appropriates for any kind of brand of upright carpeting cleaner, regardless of coming from a widely known vacuum cleaner and rug cleaner maker.




Carpet Caretakers Can Be Fun For Anyone


Concrete CleaningCarpet Installation
It's also readily available as a plant-based formula in instance you desire to miss the Scotchguard as well as decide for a citrus scent., as well as assures to be pet and also kid-safe when used appropriately.




 
Emergency Water Damage Services

All in all, for tackling old stains and also keeping brand-new ones at bay, this hair shampoo is a great as well as reliable option - https://hub.docker.com/u/carpettakers. Fluid 48 ounces Citrus Use with a maker cleaner Thanks to Walmart What We Like Special therapy process Mild yet efficient Dependable brand in carpeting therapy What We Don't LIke Pre-treatment advised for tough spots Drying out and vacuuming can be lengthy Most of the times, you'll want to be cautious of any kind of carpeting shampoo that does not call for rinsing.


Rather of washing and removing with water, you'll vacuum the product (and the crystalized remnants left behind) once it dries. Oxy Rug Shampoo.


Rocco & Roxie Supply Co. does offer a line of choices, every one of which are offered independently. Well worth noting, though, is one tarnish cleaner which gained our "Best Overall" place in a current test of carpet stain cleaners: the Rocco & Roxie Supply Co. Oxy Stain Remover. Liquid 32 ounces Not provided Apply with maker as well as vacuum cleaner once dry Thanks to Amazon.com What We Like Plant-based formula Numerous techniques of application High concentration What We Don't Such as Slightly more expensive Pre-treatments sold separately While most of carpet shampoos are formulated for usage specifically with a carpeting cleansing device, you do have some choices if you want cleaning carpetings without one.




All About Carpet Caretakers


Whether you're using a rug cleaner equipment or elbow joint oil, we think it's deserving of your factor to consider. Its efficient enzymatic cleansing leaves carpetings revitalized and also deals with all kinds of smells, too.


It's a focused formula that goes a lengthy means. When you're buying rug hair shampoo, the most common type you'll see is focused fluid variations that call for dilution for application (https://www.directoryrail.com/author/carpettakers/). While it may take a couple of additional steps to examine the backs of containers as well as specs for the items you're considering, it deserves your time to do so.


Make certain to likewise read labels to figure out the suitable measurements and proportion, too. Every one of the featured items on our checklist come in fluid kind, though powder as well as foam carpeting hair shampoos are offered too. Powder versions can be created to remove smells as well as rejuvenate carpets, while foam cleansers can dry out over carpetings.


Here's an additional method that carpeting check here shampoo continues to be comparable to hair shampoo: the process always requires applying and eliminating the item. For what he calls his finest pro-tip, he suggests mixing the water and shampoo in a separate container and also applying it to the carpet before you come through with your equipment.




The first is offering soap the moment to function as well as chill out dust and dirt, and also after that, "all you need to do is include cozy water to the container and also you're entirely flushing as well as rinsing the spot [when you come through with your device]" Inevitably, the choice is your own, however bear in mind that whichever approach you select, one of the most integral part is to completely wash and draw out the shampoo.


Whether you're using a carpeting cleaner device or arm joint oil, we believe it's deserving of your factor to consider. Its effective enzymatic cleaning leaves rugs refreshed as well as deals with all kinds of odors, as well (Water Damage Restoration).




Unknown Facts About Carpet Caretakers


 

 



 


It's a concentrated formula that goes a lengthy means. When you're purchasing carpet shampoo, one of the most usual type you'll see is concentrated fluid versions that need dilution for application. While it might take a couple of added steps to examine the rear of containers and requirements for the products you're thinking about, it deserves your time to do so.


Be certain to additionally review labels to figure out the ideal dimensions and ratio, as well. All of the featured products on our list come in fluid type, though powder as well as foam rug hair shampoos are readily available. Powder versions can be formulated to remove odors and rejuvenate rugs, while foam cleansers can dry over rugs.


Right here's an additional way that rug hair shampoo remains similar to hair shampoo: the process always requires applying as well as eliminating the product. Application comes in the form of splashing or using a device cleaner to both disperse the diluted option over your carpet, and also to then wash it away.




The 8-Minute Rule for Carpet Caretakers


Brandon Pleshek, third-generation cleaning person, participant of The Spruce's Cleansing Review Board, and also the professional behind the Clean That Up Instagram as well as Tik, Tok accounts, likes a slight variation on this approach. For what he calls his best pro-tip, he suggests blending the water and also hair shampoo in a different container and using it to the carpet before you come through with your machine.


The first is giving soap the time to work as well as relax dirt and dirt, and after that, "all you need to do is include cozy water to the container and also you're entirely purging as well as washing the spot [when you come through with your maker]" Ultimately, the choice is yours, yet bear in mind that whichever approach you pick, one of the most vital part is to thoroughly wash as well as draw out the shampoo.

 

An Unbiased View of Carpet Cleaning Tulsa

What Does Carpet Cleaning Tulsa Mean?

 

Carpet cleansing services in Texas are necessary if your house has carpet in any of its spaces. Carpets can end up being stained, unclean, and harmed quickly if not well maintained. Although there are do it yourself approaches of cleaning up carpets and getting rid of discolorations, an expert service will supply you with quality results you will not have the ability to get on your own.

 

 

 

 


You most likely have a few carpet cleansing business to select from in your area. Utilize the info given in this guide listed below to discover the right experts to clean your carpet and yield the results you want.


If a business doesn't use the services you require to get your carpet clean, then you'll wish to continue your search up until you find a business that can deal with all your carpet cleaning requirements. Check out websites and make a couple of telephone call to inquire about particular services provided. Another thing to think about is the quantity of experience a carpet cleaning service has - carpet cleaning tulsa.

 

 

 

The smart Trick of Carpet Cleaning Tulsa That Nobody is Discussing


A company that's been in service for several years will have more experience cleaning carpets and dealing with customers. If something unforeseen were to come up throughout the cleansing, a more skilled team will understand how to handle it. More experience also suggests they'll be able to respond to any concerns you have about the cleansing services or your carpet in general.

 

 

 

 


As with employing any type of service or acquiring any type of item, you want to look at reviews and recommendations. When's the last time you made a brand-new purchase without taking a look at the item reviews beforehand? Do a quick search online for the carpet cleaning company and their evaluations - carpet cleaning tulsa.

 

 

 

carpet cleaning tulsacarpet cleaning tulsa
Ask them about the type of consumer care and the work effort they got. If a company wants to continue to grow, then it needs to offer its clients exceptional client service.

 

 

 

The Carpet Cleaning Tulsa PDFs


How rapidly do they react to you? Do they address all questions and concerns you might have? Are they friendly and handy? Make sure you know the answers to these concerns prior to working with. Does each business you're considering hiring have the appropriate insurance and license to clean up the carpets in your house? The last thing you desire to do is work with a company that's not a legitimate business (carpet cleaning tulsa).


The type of devices the carpet cleansing service utilizes is vital. There are a number of different types of carpet cleaning equipment.


An expert carpet cleansing service need to utilize professional cleaning products and devices. They likewise have professional methods and techniques utilized to get carpets back to their initial state. If a business can't tell you about the different kinds of expert equipment used, then it may be best to choose another company.

 

 

 

All about Carpet Cleaning Tulsa


You desire to employ a business that has budget friendly and reasonable prices, however you won't desire to select a business solely due to the truth that they offered the most affordable rates. In some cases, low-cost services come with low-cost results. Utilize the other factors listed in this guide as a method to narrow down a couple of leading contenders.


Make certain to call ahead and ask about costs so Check This Out you know what to expect too. Can your carpets benefit from a carpet cleansing service? If so, then it's time to discover a credible service near you! Use the info offered in this guide above and then be sure to contact us today with any questions or concerns you have before scheduling your consultation.


This is a huge, serious machine for huge, serious cleaning tasks, and it won't be the ideal choice for everybody. If you want ideal outcomes every time and have the area to save a maker this large, then we can't suggest Big Green enough. The significant price and link size (It weighs 40 pounds!) are intimidating, but the suction power is unrivaled.

 

 

 

The Basic Principles Of Carpet Cleaning Tulsa

 

carpet cleaning tulsacarpet cleaning tulsa

 
 

 


This maker is best for very large, open spaces with wall-to-wall carpet or area carpets and for homes with accident-prone family pets or kids. Because the tank is so large, it doesn't fit under furnishings, but the hose pipe accessory is 9 feet long plenty enough time to reach stairs, tight spaces and upholstery.


Our Editor States: "I could see a big difference, where I had actually shampooed, it was an Get More Information entirely various shade of beige. It didn't eliminate all the discolorations, but it looked a great deal much better!".


Adding carpet to bed rooms, living spaces, and other spaces of the home enhances the look of the floor covering. In addition to being readily available in different styles, colors, and textures, they also need care depending on your preference. Carpets are prone to dirt and dust as an outcome of pets living inside your home, or a toddler who enjoys to play and eat on the floor.

 

 

 

See This Report on Carpet Cleaning Tulsa


Cleaning up carpets by yourself may take hours to complete and might not offer your desired result. Here is a post to go over the Carpet Cleaning Portland techniques with sure quality finish as used by the professionals. The next thing is to hire a professional carpet cleaning service to do the job the better method.




Drying will last for at least 5 hours, a total of not more than 8 hours to finally enjoy a clean carpet. Getting rid of dusty carpet is best done with high-pressure hot water.
 

All About Area Rug Cleaning Near Volo Il

3 Simple Techniques For Area Rug Cleaning Near Volo Il


Rug and carpeting aficionados know the worth as well as elegance of Oriental carpets and carpets even more than any person else. Each carpet is hand woven and distinct, utilizing hefty fabrics like cotton, woollen as well as also silk to complete detailed layouts as well as patterns (Area Rug Cleaning Near Volo IL). It is unnecessary to state that each area of an Asian carpet is an art piece by itself.


When you improve your residence with an Oriental rug, the whole room comes to be a new measurement altogether. Due to the usage of in a different way pigmented fibers, these rugs are quite vibrant also.


It is evident that silk as well as woolen carpets are very special, and when preserved properly, these carpets can last for generations. Several such carpets have been handed down from one generation to the various other.


It is suggested to make use of a really soft-bristled beater bar on the vacuum. Also, while utilizing the device, one needs to guarantee that the bristles should hardly come in contact with the tips of the rug face. The beater bar contributes in vibrating the fibers to make sure that the dirt is gotten rid of.




Area Rug Cleaning Near Volo Il - An Overview


Area Rug Cleaning Near Volo ILArea Rug Cleaning Near Volo IL
Finest cleansing strategies should be applied for cleaning these rugs to ensure that they preserve their beauty as well as appeal. If the rug is placed in a location that experiences hefty foot web traffic, it is advised to clean up the Oriental rug every six months. If you scrub the fibers of the rug with your hand for a couple of seconds as well as see dust flying, this is a clear indicator that the carpet requires cleaning.




Area Rug Cleaning Near Volo ILArea Rug Cleaning Near Volo IL

 
 



The accumulation of dust and dirt can hinder the capacity to get rid of all the pollutants, decreasing the performance of each future cleansing. If you are searching for economical for your Carpet. Call us today at ( 404) 355-2126.


Having your rugs cleansed is a task that normally drops right into the exact same classification as springtime cleansing: not really enjoyable to do but needed, as well as must occur at around the exact same degree of regularity. Most carpet proprietors, nonetheless, will just have their carpets cleaned when every few years (and also some not even that).


There is usually a cleaning remedy included to the water to aid in the removal of discolorations as well as soiling. This is different from the process of real steam cleansing. However, today it is commonly accepted that the term steam cleaning really describes warm water extraction, one of the most usual rug cleaning try this site process.




The Of Area Rug Cleaning Near Volo Il


The portable device has noticeable benefits, such as being able to be used in apartment and apartment structures in devices that would certainly or else be beyond the reach of a truck-mounted unit's pipe. However, truck-mounted units are much more effective than portable devices and also ought to be utilized whenever possible for maximum efficiency.




 


With many different machines on the marketplace, it can lead you to ask yourself if you ought to miss contacting the specialists as well as just tackle the task yourself. If your household is prone to spills or crashes that are hard to clean, a tiny cleaner might be a rewarding purchase to carry hand.


Normally, DIY equipments do not heat the water to the same heat as expert devices, which causes much less efficient cleaning. On top of that, these makers are not as effective as the ones specialists utilize, which means that they are unable to remove as much of the water (and therefore dust) from the carpeting - Area Rug Cleaning Near Volo IL.


Wet rug suggests that the equipment was not powerful sufficient to do the work effectively - Area Rug Cleaning Near Volo IL. If your carpeting is very wet after cleansing, make use of fans to speed up the drying out, and make certain to stay off it till it is dry. Do not replace the furniture prior company website to the carpet is totally dry.




7 Easy Facts About Area Rug Cleaning Near Volo Il Explained


e. just how fast/slow to relocate throughout the carpetpresent numerous chances for points to fail with DIY makers or a minimum of not in addition to with expert cleansers. If you are worried concerning the price of having actually a specialist concerned clean your carpets, think about having only the "website traffic locations" cleansed.




Area Rug Cleaning Near Volo ILArea Rug Cleaning Near Volo IL
Not only do you not see the rug under these big items of furnishings, however it is not exposed to the air, light, as well as foot traffic the manner in which the rest of your carpet is so it makes feeling that it does not call for cleansing as usually. Obviously, if you frequently relocate your furniture around, it would possibly be best to have the entire surface cleaned up.


Are your rugs looking less than tidy, yet you're unsure exactly how to appropriately clean them? Lots of people are bewildered by the idea of deep cleansing their rugs, or they have actually tried and also failed. Rug can be tricky. Resources If you don't recognize the ideal method to cleanse them, you could wreck them.


Later, vacuum cleaner it thoroughly to obtain out all the dirt that you can. Location rug cleaning for a rug made with plant-based fibers is comparable to cleaning a synthetic rug.




See This Report about Area Rug Cleaning Near Volo Il




Though, you must additionally be mindful not to obtain your wool carpet to wet for they do moist easily. You should have your location rugs cleaned up skillfully at least as soon as each year. Cleansing your rug in the house is feasible, yet make sure to do really extensive research study or threat wrecking your rug.

 

Some Known Details About Upholstery Cleaning

Chicago Carpet Cleaners for Dummies


Carpeting cleansing services in Texas are crucial if your house has rug in any of its spaces. Carpeting can come to be discolored, dirty, as well as damaged conveniently if not well preserved. There are DIY techniques of cleansing carpets and also eliminating spots, a professional solution will give you with quality results you will not be able to get on your very own.


You most likely have a couple of carpet cleansing firms to pick from in your location. Make use of the info offered in this guide below to find the right experts to clean your rug and also produce the outcomes you desire.




 


If a business doesn't supply the solutions you need to obtain your rug clean, after that you'll desire to proceed your search till you locate a firm that can take on all your carpeting cleaning up needs. Go to internet sites and make a couple of telephone call to make inquiries regarding details solutions supplied. Another thing to consider is the amount of experience a carpeting cleaning company has.




Some Known Details About Chicago Carpet Cleaners


A firm that's been in organization for a number of years will certainly have even more experience cleansing carpetings and also functioning with customers. If something unanticipated were to find up during the cleaning, a more knowledgeable team will certainly understand exactly how to handle it. Extra experience likewise suggests they'll be able to address any kind of concerns you have concerning the cleansing solutions or your rug in basic.


Similar to employing any kind of kind of solution or purchasing any kind of sort of product, you wish to check out evaluations as well as referrals first. When's the last time you made a brand-new acquisition without considering the product assesses beforehand? Do a quick search online for the carpet cleaning company as well as their evaluations - https://pbase.com/profile/mycarpetclean.


Ask them regarding the type of client treatment and the job effort they got. If an organization desires to continue to grow, after that it has to provide its clients phenomenal customer solution.




The 10-Minute Rule for Chicago Carpet Cleaners




 

 



How swiftly do they reply to you? Do they address all questions as well as problems you might have? Are they friendly and also practical? Make sure you understand the solution to these concerns prior to hiring. Does each business you're taking into consideration hiring have the correct insurance coverage as well as license to clean up the rugs in your home? The last thing you intend to do is hire a business that's not a legit business.


They must also have insurance coverage to protect you as well as them in situation something were to take place while cleansing your carpetings. Injuries while on duty as well as damaged items should be covered. The sort of devices the carpet cleaning company makes use of is necessary as well. There are several various kinds of carpet cleaning equipment.


An expert carpet cleaning company need to use specialist cleansing products and tools. They additionally have expert methods as well as techniques utilized to get rugs back to their original state. If a company can't tell you about the various types of specialist equipment used, then it could be best to choose another company.




The 8-Minute Rule for Carpet Cleaning


Stain And Odor RemovalCarpet Cleaning

 



You intend to hire a business that has affordable and reasonable rates, but you will not wish to select a company exclusively due to the fact that they offered the least expensive prices - https://www.serviceplaces.com/author/mycarpetclean/. Occasionally, low-cost solutions included affordable results. Make use of the other aspects noted in this guide as a method to narrow down a couple of top competitors.


Can your carpets benefit from a carpet cleaning service? If so, then it's time to locate a reliable service near you!


While you are ruined for choices when choosing carpet cleansing business for your home or company, it is crucial to comprehend the different kinds of rug cleaning techniques used by various firms as not all carpet cleansing approaches benefit your carpet. Below are the kinds of carpet cleansing in the marketplace: Generally understood as steam carpeting cleaning, warm water removal cleaning up usage high pressured hot water to agitate the rug fiber and dissolve dust in the carpeting. https://brash-run-fd2.notion.site/The-smart-Trick-of-Tile-And-Grout-Cleaning-That-Nobody-is-Discussing-30ca55a33117466b89fe98dba0df7b86.




Carpet Cleaning Near Me Things To Know Before You Buy


After cleaning agent settle in the carpeting for a short duration, the carpeting will certainly be "cleaned" by a carpeting cleansing equipment to wash the cleaning representative completely and also finally delegated dry in room or air conditioned temperature An ordinary sized carpeted office of 3000 sq feet would typically take around 2 hrs to tidy and will certainly take at the very least 4 hours to dry.




Tile And Grout CleaningUpholstery Cleaning
Due to the fact that bonneting does Upholstery cleaning not clean carpet deeply, dirt underneath the rug would certainly arise back to the surface area within short amount of time, causing carpeting to get dirtied again swiftly. Bonneting also has a tendency to trigger buildup of chemical deposit in the carpeting as pressure from the heavy maker on the spinning pad press the used chemical and remaining dust right into the rug. https://my-carpet-cleaning50470.blogproducer.com/19191344/not-known-details-about-my-carpet-cleaning.




 
Chicago Carpet Cleaners

Because dry carpet cleaning technology was designed in 1980s, there are many sorts of cleaning compound or powders that have actually been established in the marketplace. As this cleansing modern technology is thought about fairly brand-new contrasted to various other conventional damp carpeting cleansing techniques that have been relied on as well as made use of for decades, several still question the performance of this cleansing technology.




Excitement About Stain And Odor Removal


Right here's info to assist you find proficient, moderately valued firms that can aid. If you stay in among the seven city locations served by Checkbook, begin by consulting our rankings of area carpeting as well as rug cleaners They reports results from our studies of neighborhood customers, problem counts, the locations business serve, and just how procedures compare on price for carpeting and carpet cleansing.

 

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15